Refund policy
๐ Return & Refund Policy Template for Your Shopify Store
Effective Date: 07/27/2025
๐ฌ Overview
We want you to love your purchase! If youโre not completely satisfied, weโre here to help. Please review our return policy below.
๐ฆ Returns
We accept returns within 7 days of the delivery date.
To be eligible for a return:
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Item must be unused, unwashed, and in original condition
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Must be in the original packaging
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You must provide proof of purchase (order number or email)
Non-returnable items:
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Digital products/downloads
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Sale or clearance items
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Customized or made-to-order products (including Print-on-Demand)
๐ฐ Refunds
Once we receive your return, weโll inspect it and notify you of the status.
If approved:
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A refund will be issued to your original payment method
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Please allow 5โ10 business days for processing
If not approved:
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The item will be sent back to you, or a partial refund may be offered (at our discretion)
๐ Exchanges
We currently do not offer exchanges, but you can return your item and place a new order.
๐ Return Shipping
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You are responsible for return shipping costs
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If the return is due to our error (e.g., wrong or damaged item), weโll cover shipping and provide a return label
๐ฉ How to Start a Return
Please contact us at TiffsLunarObsessions@gmail.com with:
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Your name & order number
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The item youโd like to return
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The reason for the return
Weโll guide you through the next steps.
โQuestions?
Email us at TiffsLunarObsessions@gmail.com or use our Contact page. We're happy to help!